We use the information you provide to manage your request, communicate about availability, and help coordinate the details you need. We keep it purposeful and straightforward.
What we collect
Contact details (name, email, and optional phone)
Trip planning info (preferred date and travelers count)
Message content you share for support and booking questions
Accessibility notes (only if you choose to include them)
Why we use it
To confirm availability and share next-step details
To respond to questions and support requests
To coordinate practical considerations for your group
To maintain service quality and ensure accurate communication
Your choices
You can decide whether to receive email updates. For booking-related messages, we’ll still contact you to handle your request and confirmation details.
Note: If you include accessibility information, it’s used only to support your request.
How to reach us
If you have privacy questions or want to update the details in your request, contact support and we’ll help.